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What is Facilities Management and What Does it Include?

Running an office isn’t easy. There will always be maintenance to be done, supplies to be sourced, and an endless like of administrative and management tasks to be completed. Sometimes these things can slip by, or seem minute, but it just takes just one factor to slip through the cracks for the entire office building to suffer.

 For many building owners or office managers, it may be worth considering reaching out for some facilities management services before the hassle of juggling all these things yourself gets too overwhelming. But what is facilities management? What can it be offering your building? Read on to find out.

team of facilities management experts

This blog details the basics of facilities management, including its key services and the role it plays in keeping an office building running officially. If you’re ready to start working with a team of facilities management experts, contact First Class Facilities Management today.

What is Facilities Management?

Facilities management is essentially a set of services that keeps an office functioning at its top capacity. Everything needed to keep an office or building running smoothly, from waste management to electrical maintenance, all fall under facilities management. For some business owners, all these duties can come down to them. However, this isn’t the only option. Bringing on a facilities management team allows for all these processes and tasks to fall under one provider, keeping a building safe, efficient, and ensuring that everything is in working order.

The Facilities Management Process

What does working with a facilities management team look like, then? The process can be broken down into three easy steps. First, you’ll meet with a facilities management expert to identify the specific needs of your office. What services you’re most in need of, what areas you believe need improvement, and what areas could possibly benefit from improvement/strengthening.

Second, a contract will be developed. With a solid idea of what management services your building requires, you’ll get the chance to negotiate a plan entirely tailored to your office. With the frequency, type, and deliverables of your necessary services outlined, all you need to do is decide whether you’re happy with the care being offered and confirm the partnership.

And finally, you can rest assured that your office is in the hands of reliable and trustworthy experts. Your office will benefit from ongoing care and maintenance, fulfilling all the services you saw fit, making sure that absolutely everything is in working order. The difficult work is out of your hands, and you get to benefit from a building that runs like clockwork.

What Does it Include?

Facilities management services all depend on the building and the individual needs of the office. Here are just a few of the services commonly provided to businesses:

  • Payroll: Processing and keeping records of all pay, completed in a timely and organised manner.
  • Recycling: Handling office waste in an environmentally friendly system, all in line with government rules and guidelines.
  • Furniture: Fitting out your office with stylish, functional, and high-quality furniture.
  • Electrical Maintenance: Assessing and repairing your building’s electrical systems to make sure everything is functioning, safe, and compliant with all building standards.
  • General Office Management: General office management covers the providing of office supplies, stationery, print management, cleaning services, file storage, and records management. This can also include the management of larger office equipment, such as photocopiers and fax machines.

Why do Companies Need Facilities Management?

It takes an awful lot to keep an office building functioning. Payroll, cleaning, supplies, recycling, electrical maintenance, repairs, furniture… if even one of these many aspects is left incomplete, the entire office can fall apart! Staying on top of everything is fundamental for keeping a building afloat.

Facilities management is undeniably vital – it works to keep all the little things that can easily slip by you in check, so your office can achieve all daily tasks without being hindered by the nitty-gritty of maintenance or management.

So, why bring on a separate team to handle all these services? The answer is simple: with so many different factors necessary to keep a building running efficiently, it is beyond easy to get inundated with the many jobs of facilities management. If a building owner takes on these tasks themselves, they may find that there’s no time in the day to achieve much else.

Handing your facilities management needs over to a team of professionals ensures that everything runs smoothly, and with the burden eased you’ll be shocked at how many more hours you’ll find in the week to achieve all your other goals.

Enquire Today for Facilities Management Services

At FCFM, we understand how important these deceptively ‘small’ tasks can be to keep an office running. Our team of professionals are ready to step in, assess your building, and come up with a facilities management plan that is going to best suit the needs of your office.

Don’t waste another day being overwhelmed by the many management needs of your building – ease the load and hand it off to a dedicated team of experts. Get in contact today to get started with us!


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If you’re looking for an experienced and reliable team to help your office function smoothly, you’re in the right place. Contact us today to learn more about our diverse range of facilities management services. We look forward to learning more about your office’s needs.